Returns & Refunds
Last updated: May, 24th 2022
Is the buyer asking to return a product? Do you, as the seller, need to refund the seller since you cannot fulfil the order? We are working to provide a good solution for refund & returns and while that, the process will be as simple as this:
- Buyers will contact you or you can contact buyer via email or message on the Fave marketplace - you can see your messages by going to Manage Shop > Orders or clicking here.
- After receiving a refund request from buyers all you need to do is send the order details to us by [email protected].
- When we receive your email we will take care of the refund process for you, so you don’t need to worry about it for now.
- As the refund process is finished, we will inform and share the details with you by email.